PE's New Mumbai Center Set to Grow Workforce to 1,200 Within a Year

 

Mumbai: "PE", a tech-first business solutions provider, has inaugurated a new global capability center in Mumbai, India's largest economic hub. This strategic expansion is set to enhance PE's capacity by attracting top tech and operational talent, as well as skilled customer relationship teams that will support its operations in the UK.

Founded in 2016 and headquartered in London’s Canary Wharf, 'PE' first entered the Indian market in 2017 with an office in Chandigarh, followed by a second location in Ahmedabad in 2018. With a current workforce of 700 out of over 875 globally, the company plans to hire an additional 500 employees within the next year, aiming to surpass 1,200 employees in India.

Facility Details:

• Location: The Mumbai office is situated at Kanakia Wall Street, Andheri East, strategically located near major public transport links, including the Line 1 Western Expressway Highway metro station.
• Size: The new facility spans 9,000 square feet, contributing to a total of 40,000 square feet across PE's offices in India.

The Mumbai center will provide multilingual, omni-channel customer experience management, technical support, and back-office operations for PE's UK clientele, which serves approximately 80,000 customers across 135,000 sites in sectors such as retail, healthcare, hospitality, sports, professional services, and education.

"PE" has experienced significant growth, reporting a 127% year-on-year revenue increase for the 2022/23 fiscal year. The company also made strides in its operations, installing 62.5% more business meters and doubling its partnerships with brokers.

As India positions itself as a global tech powerhouse, 'PE' is focused on attracting the best talent, offering competitive salaries, health benefits, wellness programs, and opportunities for career advancement through regular reviews and uncapped bonuses.

Vipin Pathania, co-founder and COO, remarked on the meticulous planning and ambition driving the company’s rebranding and expansion efforts.

Neeraj Bhatia, co-founder and CEO, emphasized the strategic advantage of leveraging India’s immense talent pool, with projections of 18 million STEM graduates by 2027. He highlighted the company’s commitment to integrating advanced technologies, including data analytics and AI, to enhance customer communication, streamline operations, and maintain a competitive edge.

This expansion not only strengthens PE's global operations but also underscores its commitment to leveraging India's skilled workforce to deliver innovative and reliable energy solutions and business services to UK SMEs.